CaptureGem File Locations (Windows + macOS)

If you’re trying to back up recordings, move them to a bigger drive, or do a clean reinstall, you need to know two things:

  1. Where videos are saved
  2. Where CaptureGem stores config (settings + state)

Below are the practical defaults.

Video storage location (default)

  • Windows: %LOCALAPPDATA%\capturegem\videos\out
  • macOS: ~/Library/Application Support/capturegem/videos/out

If you change the save location in CaptureGem settings, your output directory will differ.

Configuration directory

  • Windows: %LOCALAPPDATA%\capturegem
  • macOS: ~/Library/Application Support/capturegem

This directory typically contains your configuration (for example a config.json), backups, and app state.

Legacy locations (older installs)

If you upgraded from an older version, you might see videos/config in older paths:

Legacy videos

  • Windows: videos/out inside the folder where you originally unzipped CaptureGem
  • macOS: ~/CaptureGem_Data/videos/out

Legacy config

  • Windows: the folder where you originally unzipped the application
  • macOS: ~/CaptureGem_Data

Important: legacy directory priority

This catches people:

  • If you already have a legacy directory (like ~/CaptureGem_Data on macOS, or the old unzip folder on Windows) with an existing config, CaptureGem may continue using that legacy directory.
  • Fresh installs (no legacy dir detected) typically use the standard OS locations.

Quick tips

  • If you’re troubleshooting, knowing the active config directory is step zero.
  • Before doing a reset, backup your config directory and any custom save location.
  • Start Here (recommended order): /start-here/
  • Troubleshooting: /blog/2026-02-27-capturegem-troubleshooting/

Official CaptureGem site: https://www.capturegem.com/